At Journeys Beyond The Beaten Path, we’re passionate about creating seamless, personalized journeys—and that starts with a clear, collaborative planning process. Below are our key policies to help you understand how we work and what to expect.

  How We’re Compensated

• We do not charge service fees beyond a planning deposit. We’re compensated by the trusted travel partners we work with—only when your booking is confirmed and completed. This means your pricing is usually the same as if you booked on your own, but with the added benefit of our expertise, connections, and customized support.

  Planning Deposit

• To begin designing your dream journey, a non-refundable planning deposit of $150 is required. This enables our team to invest time and resources into researching, pricing, and creating the best options for you.

1. The deposit is applied to your booking once confirmed.
2. If you choose not to move forward, it serves as a planning fee for the time and care invested in your itinerary.

  Passport Information

• To secure the best rates and hold space for flights, cruises, or accommodations, we may request your passport details early in the process.

1. You’ll receive a secure, PCI-compliant link to submit this information.
2. For your safety, please do not share passport images or details via email or text.

  Pricing & Availability

• Travel pricing and availability are dynamic and can change quickly. Booking early is the best way to secure preferred rates for flights, properties, and tours. Once you’re ready to move forward with the deposit, we’ll lock in availability and begin refining your itinerary.

  Invoicing & Payments

• We’ll share clear timelines for deposits and final payments, based on our supplier partners’ policies.

  Accepted Forms of Payment

• We accept all major credit cards through a secure payment system. ACH bank transfers and personal checks may be accepted for planning deposits in certain cases. We’ll always confirm the appropriate payment method based on your trip.

  Cancellations, Changes & Replanning

• If your travel plans change after we’ve begun planning, we’re happy to adjust your itinerary. Additional deposits or change fees may apply depending on the complexity of the revisions. Supplier cancellation penalties are determined by their own terms, which we’ll always review with you before booking.

  Travel Insurance

• We strongly recommend purchasing travel insurance to protect your investment and provide peace of mind. We can assist with a quote or refer you to a trusted provider.

  Communication & Business Hours

• The easiest way to reach us is by email or text. If you prefer to speak by phone, we’re happy to schedule a call at a time that works for you.

  Your Role in the Process

• We value your feedback throughout the planning process—it helps us fine-tune every detail. The first options we present may be just right, or they may be a starting point to refine together. You are also responsible for reviewing your own travel documents, including passport validity, visa needs, and any health requirements. We’ll guide you, but your review is key.